Frequently Asked Questions

Everything you need to know about shopping with Kaii's Closet.

What sizes do you carry?

All of our pieces are available in sizes 1X (14-16), 2X (18-20), and 3X (22-24). We are committed to keeping all sizes in stock.

How do I find my size?

Check our Sizing Guide for detailed measurements. If you are between sizes, we recommend sizing up for the most comfortable fit.

How long does shipping take?

Standard shipping takes 5–7 business days. Orders are processed within 1–2 business days. You will receive a tracking number once your order ships.

Do you offer free shipping?

Yes! Orders over $125 qualify for free standard shipping.

Can I return or exchange an item?

Absolutely. We accept returns and exchanges within 14 days of delivery. Items must be unworn, unwashed, and with tags attached. See our Shipping & Returns page for full details.

How do I pay?

We accept all major credit and debit cards through our secure Stripe checkout. Your payment information is never stored on our servers.

Where do you ship to?

We currently ship to the United States, Canada, and the United Kingdom.

I have a question not listed here — how do I reach you?

Head to our Contact Us page and drop us an email or DM us on Instagram. We will get back to you within 24–48 hours.